Originally Published in my Tumblr 2011
I have this love/hate relationship with my Outlook. While there are counselors, self-help groups, online chat groups…wait…no no no…I’m not talking about my outlook, I’m talking about my Outlook as in I have an email problem.
It’s gotten to the point I have to say something about it out loud so I can move on and help others too! So here goes.
- Stop using your email as a tool to avoid confrontation and conflict.
- Stop using email to avoid picking up the telephone.
- Stop using email to say something to the person in the next cubicle.
Please use email to create a thread of accountability, but always follow it up with or voice or a voice and a person! Make sure you’ve solidified the relationship you intended to create before you destroy whatever even level of trust you had with the end user or your dearest friend by creating an offensive Outlook!
That’s it!
Yes…that’s it and I feel better.